Wednesday, October 01, 2008

Waiter

I had to blog about my restaurant experience on the weekend, it's too hilarious.


Ryan and I were in Regina on the weekend, mainly for my sister's bday. On Saturday night we met up with Marshall and Moria(sp?) at a new Regina restaurant called Bitten. All I've heard is good things about this restaurant. Marshall made an early reservation at 5 since Moria had plans for the evening.

Ryan and I show up at the restaurant and Marsh and Moria are already there. We sit down, the waiter comes not even 2 seconds later and asks if we're ready to order. I say we need a couple mins because we just sat down. A couple mins later he's back at the table, Marshall and Moria order drinks, and the waiter walks away without asking what Ryan and I want. He's back a few minutes later to take our order. Moria points out that we would like to order drinks. I said I'll have a Caesar to drink and Ryan asks for one too. Then Moria orders an appetizer and an entree, the Brie Chicken Entree, Marshall orders the same entree. Then the waiter turns around to walk away! I loudly say that "We would like to order entrees too!" So I order the beef entree and Ryan orders the pork. I realize the waiter hasn't asked us about the sides that are included with the entrees, there's a choice. So I ask him, what sides come with the entree? He says he doesn't know and stares blankly at me. So I point and read him the menu, Moria and I try to figure out what the sides are verbally across the table, it wasn't quite clear with the 'ands' and 'or's being used. So Moria and I think we have it sorted out and order our sides for the entree.

About 10 minutes go by and Marshall and Moria finally get their drinks. The waiter comes back and ask Marsh and Moria what chicken they want in their salad. They say they didn't order a salad and proceed to explain to the waiter what they want. (There was a total of 4 entrees on the menu and about 20 menu items in total) Marshall says they want the Chicken and Brie entree and points to the menu. At this time, Ryan realizes that we don't have our drinks yet. He tracks down the waiter(who was peaking at us from the back) and asks about them. The waiter tells him that they're in the kitchen being made. Ryan said, you make drinks in the kitchen? The waiter apparently thought we wanted Caesar salads and hadn't heard of a Caesar, the drink.

(Actual Appetizer Count = 2)
(Waiter Appetizer Count = 4)

So the owner of the restaurant brings us our drinks and explains that the waiter is new and scurries away. A couple minutes later a tray full of appetizers is brought to our table, they aren't ours, we explain this, they're taken away. Our appetizers that we ordered get brought out finally, and they are both pretty good. About 30 mins after we finish those, we're getting hungry for the main course. In the meantime our waiter and the owner keep on bringing 2 more appetizers to our table (They were a brie appetizers, I realized later), and we keep on telling them we didn't order any more appetizers.

(Actual Appetizer Count =2)
(Waiter Appetizer Count =6)

Finally the owner comes over and asks Moria and Marsh what they ordered again. Again Marsh explains. Chicken and Brie Entrees, the only chicken entree on the menu! Then the waiter comes back and asks us all what we want for sides again. Then he comes back 2 separate times to ask how I want my steak done.

Well finally it's all sorted out. I don't know if the waiter got canned that night, but he was no longer there, and finally we got our entrees and great service the rest of the night. The entrees were delicious, and dessert was amazing. When the bills came, the waitress explains to us that the original waiter wasn't very clear, and sure enough we had extra Brie entrees on our bills.

Looking at this from a logical standpoint, it really isn't that hard, 2 couples, ordered 2 appetizers, 4 entrees and 2 desserts. Why our waiter decided that Marsh and Moria ordered all appetizers and no entrees is beyond me. I also don't know why our waiter thought we ordered salads instead of drinks, when the other couple ordered drinks. It's all common sense isn't it?

Common sense indeed. But the food was lovely, and it was nice to catch up with good friends amidst the chaos and the feeling of being in a bad Monty Python Sketch.

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